Support agent at Kade Elektro. Work your ticket queue while the news arrives.
Work your ticket queue. The news will come to you — you will not have to go looking for it.
Recall tickets: 0 / 4Mijn tickets
Assigned to you, oldest first. Reply, refer or close each one.
Assigned to you
14
6 parked on suppliers
Answered today
9
target 12
First reply
41 min
7 min faster this week
Open tickets
8 of 14 — the other six are parked on supplier response
| Ticket | Customer | Subject | Product | Age | Status |
|---|---|---|---|---|---|
| KE-48802 | H. el Yazidi | Washing machine never delivered | Brenna WM-70 washing machine | 8 days | Customer waiting |
| KE-48812 | J. Mulder | Vacuum smells hot after charging | Solvane AirPro 3 cordless vacuum | 6 days | In progress |
| KE-48819 | M. Dijkstra | Return label never arrived | Solvane Kettle K2 | 5 days | Awaiting label |
| KE-48826 | S. Bergkamp | Can I still add the extended warranty? | Solvane AirPro 3 cordless vacuum | 4 days | Awaiting customer |
| KE-48830 | R. Okonkwo | Casing swollen near the hinge | Solvane AirPro 3 cordless vacuum | 4 days | Referred to service |
| KE-48844 | A. Visser | Suction cuts out on setting 2 | Solvane AirPro 3 cordless vacuum | 3 days | Engineer booked Thursday |
| KE-48846 | P. Groot | Soundbar flashes red and will not pair | Aurelis Bar 5 soundbar | 3 days | In progress |
| KE-48857 | L. Tromp | Invoice needs to be in the company name | Nordveld TV 55 | 1 day | In progress |