Operations director at Havenberg Groep. Decide which three processes to automate first, from evidence rather than a workshop.
Four months of Remy helping people, turned into evidence. Decide which three processes to automate first.
Week 1 – 16Overzicht
Everything on this dashboard is a by-product of Remy helping people between week 1 and week 16. No survey was sent and no workshop was held.
Mensen die Remy gebruiken
412
3 van 11 afdelingen
Assists in 16 weken
18.412
≈ 230 per werkdag
Wekelijks actief
61%
was 41% in week 8
Mediane tijd tot antwoord
25 sec
was 7 min in week 1–2
Wekelijks actieve gebruikers
Week 1 – 16 · van 38 naar 251 mensen
Week 1
38
Week 6 — vakantie
129
Week 8
168
Week 16
251
The axis runs from 38 to 251, not from zero — this is a trend, not a total. Week 6 is the summer holiday.
Per afdeling
3 van 11 afdelingen in de scan
Klantenservice
148 / 165
72% wekelijks actief
Live vanaf week 1
Planning & Expeditie
171 / 240
54% wekelijks actief
Live vanaf week 3
Financiële administratie
93 / 110
56% wekelijks actief
Live vanaf week 6