Privacy
What Remy does and doesn’t do with your screen, voice, and data.
The short version
Remy only looks at your screen when you ask it to, and only while you hold the key. To answer your question, that request travels through Remy’s service and our AI provider — but we don’t store what Remy sees or hears, we don’t use it to train anything, and we never sell it.
Who’s responsible for your data
Remy is operated by Chinnovations, Apollolaan 175 H, 1077 AS Amsterdam, the Netherlands (KvK 91573335, BTW NL004900486B47), which is the controller of your personal data. Our AI provider (currently Anthropic) and our payment provider (Mollie) process data on our behalf under data-processing agreements.
Your screen
Remy captures a screenshot only while you are holding the push-to-talk shortcut. That frame is sent through Remy’s service to our AI provider to generate your answer, and is discarded once the answer is returned. We do not keep your screenshots.
Your voice
Audio captured while you hold the key is turned into text to form your question. We do not retain recordings.
Your files
When you point Remy at a folder, it can read files there to ground its guidance — it doesn’t change them for you. Those files stay on your machine; only the content needed to answer a question is sent through Remy’s service to our AI provider, and is not stored afterward.
What we do keep
To run your account and your plan, we store the basics: your sign-in details, which devices Remy is active on, and a measure of how much you’ve used (an amount, not the content of your conversations). If you personalize Remy on a paid plan, the profile you build — the facts you choose to have Remy remember about how you work — is stored on your account so it follows you across devices. You can view and clear it.
Payments & billing
When you subscribe to Remy Plus, your payment is handled by our payment provider Mollie (Mollie B.V., the Netherlands), acting as our payment processor. You enter your card or bank details on Mollie’s secure page — we never see or store your full card number. We keep only what’s needed to run your subscription and meet our tax obligations: a Mollie customer and subscription reference, your plan and its status, the country and (for businesses) the VAT number you provide, and the invoices we issue. We don’t sell this data.
Invoices & how long we keep them
Each payment produces a VAT invoice. Under Dutch tax law we are required to keep invoices and related billing records for 7 years. So if you delete your account, we still retain those invoices for the legal retention period, while removing the rest of your personal data as described below.
Deleting your account & your rights
You can delete your account at any time from your account settings: your sign-in details, devices, profile, login codes, and your Mollie customer record are erased, and any active subscription is canceled — except the invoices we’re legally required to keep. Under the GDPR you can also ask us to access, correct, export, or restrict your personal data, or object to processing — reach us through our contact form for any of these.
Using your own model instead
If you’d rather keep everything off our servers, the Remy CLI (in development) lets you run Remy on a local model or your own AI provider, with no Remy service in the middle. That’s the most private way to use Remy.
Contact
Questions about privacy, or want to exercise your data rights? Reach us through our contact form.
This is a summary for the beta and not yet a complete legal policy. A full privacy policy will be published before the account platform launches.